Terms & Conditions

Welcome to Creative Home Tex. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

Company Information

Creative Terry Towel India Pvt. Ltd.
Factory & Office: Plot No. K-8 & K9, Chincholi Industrial Area, MIDC, Solapur – 413255, Maharashtra, India

Email: creativehometexofficial@gmail.com
Phone: +91 76205 83568

Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

3. Product Information

We make every effort to display our products as accurately as possible.

However:

Slight variations in color, texture, finish, or appearance may occur due to:
Studio lighting
Professional photography and image editing
Different screen resolutions and display settings
Natural variations in textile materials and manufacturing processes

The product images displayed on our website are intended to provide an accurate representation of the product; however, minor visual differences may occur and shall not be considered defects.

We ensure that the quality, material standards, and craftsmanship of the products meet our quality requirements.

4. Product Dimensions & Manufacturing Tolerance

Due to the nature of textile manufacturing:

Minor variations in dimensions, weight, GSM, texture, or color shade may occur.
Such variations are considered normal industry standards and shall not constitute manufacturing defects. Product colors and textures may appear slightly different due to studio lighting, photography, and screen settings. Minor variations are normal in textile products and do not affect the quality or performance of the product.
5. Pricing & Payments
All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
We reserve the right to cancel orders arising from pricing errors or technical issues.
Payment must be completed before an order is processed and dispatched.
6. Orders & Acceptance

Once an order is placed:

You will receive an order confirmation.
Acceptance of your order is subject to product availability and payment verification.
We reserve the right to refuse or cancel any order at our sole discretion.
7. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimates and may vary due to circumstances beyond our control.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Returns are accepted only in the following cases:

Damaged products.
Incorrect products delivered.

All claims are subject to verification and approval by our team.

9. Bulk, Wholesale & Customized Orders

Bulk, wholesale, OEM, and customized orders may be subject to:

Minimum Order Quantities (MOQ)
Separate quotations
Production timelines
Advance payment requirements

Customized or made-to-order products cannot be cancelled or returned once production has commenced unless otherwise agreed in writing.

10. Intellectual Property

All website content including:

Images
Product descriptions
Logos
Graphics
Designs
Text and other materials

are the property of Creative Terry Towel India Pvt. Ltd. and may not be copied, reproduced, or used without prior written permission.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Submit false or misleading information.
Interfere with the operation of the website.

12. Limitation of Liability

Creative Terry Towel India Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website
Delay in delivery
Product misuse
Technical issues
Circumstances beyond our reasonable control

Our total liability shall not exceed the value of the purchased product.

13. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including:

Natural disasters
Floods
Fires
Pandemics
Government restrictions
Transportation disruptions
Power failures
Labour strikes
14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of such websites.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Solapur, Maharashtra, India.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after any changes constitutes acceptance of the revised Terms.

18. Contact Us

Creative Terry Towel India Pvt. Ltd.
Factory & Office: Plot No. K-8 & K9, Chincholi Industrial Area, MIDC, Solapur – 413255, Maharashtra, India

Email: creativehometexofficial@gmail.com
Phone: +91 76205 83568